Sales & Support
The Argus team are committed to high standards of excellence in customer support. We recognise how vital the equipment we sell is to your industry and aim to achieve to quickest possible turnaround for your orders, questions, product servicing and maintenance.
If you have a techical product related question, our frequently asked questions section may be able to answer your query, without the need to speak to someone.
The Argus Technical Support help desk is committed to providing the highest standard of support for all Argus products and services. We have the following aims:
- To respond with courtesy and professionalism
- To resolve any enquiries, concerns, problems or complaints quickly
- We will attempt to repair any camera within 48 hours of receipt at one of our worldwide repair/service centres
Contact
If you would like to contact us, or one of our Argus distributors or representatives, please go to our sales contacts page.
If you use our request a callback or e-mail me back facilities, your request will be forwarded to the closest sales and suport office to you, and you will be contacted by one of our sales engineers either the same or following day.
Customer Feedback
The Argus team at e2v welcomes all feedback, so that we might improve the service we provide. Simply click the link and tell us what you are thinking.
Customer Returns Authorisation
To improve and streamline the process of returning items to us, we have a returns authorisation process accessible from our online form.
Please note this is only for e2v manufactured product. if the product you wish to return was not manufactured by e2v please contact your local distributor or Argus representative office first.
